Quality Technologist

• Central London & Kent - Hybrid (2 days London | 1 day Kent | 2 days WFH)
• Central London, Kent
• 

Position: Quality Technologist (Supplier or Operational Focus)

Location: Central London & Kent – Hybrid (2 days London | 1 day Kent | 2 days WFH)

Salary: Competitive + benefits

We’re working with a fast-growing, globally connected ingredients and nutrition solutions business operating at the heart of the FMCG and health sectors. They are seeking an experienced Quality Technologist to take ownership of quality, food safety and compliance across an end-to-end supply chain—from supplier approval through to customer delivery.

This is a high-impact role within the Operational Quality team, offering real autonomy to influence standards, drive continuous improvement and support a complex supply chain spanning distribution, processing and co-manufacturing operations.

As a Quality Technologist, your key responsibilities include:

• Lead investigations into non-conformances across internal, supplier and customer-related issues
• Conduct root cause analysis (FMEA, Fishbone) and implement corrective and preventative actions (CAPAs)
• Perform product risk assessments to determine safety, legality and quality impact
• Support the management and resolution of customer complaints in a timely, cross-functional manner
• Produce trend analysis and reporting on quality performance and incidents
• Support preparation and delivery of internal, customer and third-party audits (e.g. BRC)
• Ensure documentation, records and systems are audit-ready and compliant with regulatory and customer standards
• Identify and implement continuous improvement initiatives to enhance quality, efficiency and waste reduction
• Support supplier approval processes across warehouses, processors and co-manufacturers
• Monitor supplier performance and lead improvement actions where required
• Collaborate closely with Product, Commercial and Supply Chain teams to ensure consistent delivery of quality-assured products

Key attributes you’ll bring

• Strong understanding of operational quality, food safety standards and industry best practice
• Proven experience conducting investigations, root cause analysis and CAPA management
• Experience working within ingredients distribution, FMCG manufacturing or supply chain environments
• Knowledge of BRC, HACCP, GMP and relevant regulatory standards
• Strong organisational skills with the ability to prioritise and operate in a fast-paced environment
• Excellent cross-functional communication and stakeholder management capability
• A proactive, solutions-focused mindset with strong attention to detail

Highly advantageous:

• Experience conducting supplier audits and managing external quality partners
• Background working with co-manufacturers or contract packers
• Chinese language skills

Why this is an exciting opportunity

• A key quality role in a high-growth, innovation-led ingredients and nutrition business
• Exposure to global supply chains and complex operational environments
• Strong commitment to personal development, training and career progression
• Enhanced benefits including health plan and subsidised gym membership
• A collaborative, fast-paced and supportive team culture

If you are a detail-driven Quality Technologist who thrives on driving standards, solving problems and improving processes across complex supply chains, this is an excellent opportunity to make a visible impact within a growing business.