Sales Operations Executive (Wine & Spirits)

• £28,000/yr - £30,000/yr 
• Hybrid, London
• 

Position: Sales Operations Executive (Wine & Spirits)

Location: London Area, Hybrid

Package: £28,000/yr – £30,000/yr 

Our client is a leading drinks distributor company specialising in providing high-quality wines and spirits to a wide range of clients including restaurants, bars, hotels, and retail outlets. With a commitment to excellence and a diverse portfolio of products, they strive to meet and exceed the expectations of their customers.

Job Description:

The Sales Operations Executive will play a crucial role in supporting the sales team, optimising processes, and ensuring the efficient execution of sales strategies. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for driving operational excellence.

Responsibilities:

• Sales Support: Provide comprehensive support to the sales team by assisting with order processing, inventory management, and customer inquiries.
• Data Analysis: Analyse sales data to identify trends, opportunities, and areas for improvement. Generate reports and dashboards to provide insights to the sales team and management.
• CRM Management: Oversee the company’s CRM system, ensuring accurate and up-to-date information on customers, leads, and sales activities. Train sales team members on CRM usage and provide ongoing support.
• Forecasting and Planning: Assist in sales forecasting and budgeting processes. Collaborate with sales and finance teams to develop accurate forecasts and plans for achieving sales targets.
• Sales Performance Monitoring: Monitor sales performance metrics and KPIs to track progress towards goals. Identify deviations from targets and work with the sales team to develop corrective actions.
• Cross-functional Collaboration: Collaborate with various departments including marketing, finance, and logistics to ensure alignment of sales activities with overall business objectives.
• Customer Relationship Management: Build and maintain strong relationships with key customers. Address customer issues and concerns in a timely and professional manner.

Requirements:

• Bachelor’s degree in business administration, marketing, or a related field (or equivalent)
• Knowledge of wines and spirits gained through relevant work experience or relevant qualifications such as WSET
• Relevant work experience e.g. within sales operations, customer service, administration or retail
• Strong analytical skills with proficiency in data analysis and reporting tools.
• Excellent communication and interpersonal skills.
• Good Excel skills
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Attention to detail and strong organisational skills.
• Proactive mindset with a focus on continuous improvement.
• Ability to work collaboratively in a team environment.
• Flexibility to adapt to changing priorities and business needs.