National Account Director
Position: Customer Director – Leading Grocery Mults
Location: South East-Based
Package: Circa £120-£130k base + Package
We’re working on behalf of a global FMCG powerhouse who are looking for a Customer Director to take strategic ownership of one of its most important UK retail customers. This role is responsible for managing a leading grocery retailer, owning a nine-figure P&L, and leading a small but high-performing team to drive long-term commercial success. Sitting as part of the UK Commercial Leadership Team, this is a high-impact role with significant influence on the business’s broader commercial strategy.
The Role
- Own and drive the strategic agenda for a key UK grocery retailer, ensuring long-term partnership growth.
- Lead and develop a team, embedding a high-performance culture and strong customer engagement.
- Shape and execute the commercial strategy, balancing short-term revenue goals with long-term brand and category growth.
- Negotiate and deliver Joint Business Plans (JBPs), ensuring alignment between the customer and internal business priorities.
- Leverage cross-functional expertise, working closely with category, supply chain, and marketing to deliver excellence in execution.
- Represent the business at the highest levels, influencing both internally and externally to drive best-in-class collaboration.
The Ideal Candidate
- Proven experience leading a top UK grocery retail account at a senior level within a large-scale FMCG business
- Strong strategic acumen, with a history of shaping and executing commercial growth strategies.
- Exceptional leadership skills, with the ability to develop and inspire a high-performing team.
- A track record of delivering profitable growth, managing large P&Ls and complex retailer negotiations.
- Deep knowledge of the UK grocery retail landscape, shopper behavior, and category trends.
To apply you’ll need full UK residency and will need to be based in a commutable distance to their offices in the south east. Sponsorship, relocation, paid overnight stays are not an option.