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National Account Controller – OOH

  • £70-75kdoe

Position: National Account Controller – OOH

Salary: £70-75kdoe

Package: Car / Car Allowance, Annual Bonus

Our client is a market leading blue chip within the coffee market that are currently looking for a national OOH controller to manage a team of 7 KAMs looking after some of the most important accounts within the business. It is a new role that is critical within the team with a focus on accelerating business across out of home, horeca and travel.

Your Responsibilities:

  • Shape and direct the commercial strategy for national out-of-home accounts, ensuring it aligns with the wider objectives of the business and its out-of-home division. This includes playing a key role in annual and long-term planning.
  • Take responsibility for delivering annual targets across volume, revenue and profitability.
  • Provide motivating, transparent leadership to a team of seven direct reports.
  • Actively coach and develop team members, ensuring each has a clear growth plan and receives the right level of commercial guidance and performance support.
  • Support account managers with high-value negotiations and act as the escalation point when required.
  • Maintain close alignment with the team on all pipeline opportunities, contributing to proposals and approving plans when needed.
  • Build and maintain strong working relationships with internal stakeholders across the organisation.
  • Oversee and grow existing customer partnerships—particularly the largest national accounts while helping to drive new business across wholesale, distribution, and foodservice channels.
  • Monitor customer performance and wider market dynamics, adjusting plans where needed to stay competitive.
  • Lead the sales planning and operations process, ensuring accurate forecasting, pricing execution, promotional planning, and effective management of accruals and cash flow.

About You:

  • A minimum of five years’ experience managing key accounts, including working with large customers on complex trading terms and joint plans, with a proven record of driving growth.
  • Strong commercial judgement and solid understanding of relevant out-of-home, convenience, or foodservice-style channels.
  • Experience leading and developing direct reports.
  • A proactive, growth-oriented mindset with the confidence and autonomy to shape and accelerate commercial opportunities.
  • Enthusiasm for structured selling, combined with the ability to present, negotiate and influence effectively at all organisational levels.
  • A methodical approach to building and executing strategy.
  • Demonstrated leadership capability and excellent communication skills.
  • Familiarity with category dynamics within fast-moving consumer products.
  • Financial awareness, including P&L insights and effective use of performance metrics relevant to the out-of-home environment.
  • Ability to establish strong networks and relationships across internal and external stakeholders.
  • Highly developed planning, organisational, communication, analytical and problem-solving skills.
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